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    • Capabilities
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  • Home
  • Capabilities
    • Content & Design
    • Analytics & Research
    • Marketing & Operations
    • AI & Automation
    • Classes & Workshops
  • Industries
    • Healthcare
    • Services & Agencies
    • B2B Tech & SaaS
    • Labs & Diagnostics
    • Data Centers
  • Resources
    • Insights & Perspectives
    • Strategic Guides
    • Execution Playbooks
    • Frameworks & Checklists
  • Impact
    • Portfolio Highlights
    • Resume
    • Testimonials
    • Tampa Bay Aviation
    • PULLING PAINT
    • UDEM Atlantic
    • Digital Ink
    • CareInsight
    • NH Public Health
    • TÜV SÜD
  • Connect
    • Work With Me
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Project Management

I help organizations plan, coordinate, and manage projects from start to finish. From building timelines and tracking deliverables to improving workflows and communicating progress, I provide practical support that keeps teams organized, aligned, and moving forward.

  • Planning & Roadmaps: Timelines, milestones, deliverables, and project plans.
  • Project Coordination: Task tracking, stakeholder communication, meetings, and follow-up.
  • Workflow Management: Priorities, dependencies, deadlines, and documentation.
  • Reporting: Status updates, dashboards, risks, and executive reporting.

Have a project that needs extra support? Let's discuss how I can help with planning, execution, documentation, or reporting. 

    Business Operations & Systems

    Build practical processes, programs, training, and documentation that help teams operate effectively.


    • Process Improvement: Workflows, SOPs, process mapping, and documentation. 
    • People, HR & Training Programs: Employee materials, onboarding, training programs, policies, incentive programs, and internal communications. 
    • Resource Planning: Scheduling, workload management, staffing visibility, and capacity planning. 
    • Business Systems: CRM implementation, dashboards, reporting, and cross-functional processes.

      CRM Strategy & Email Marketing

      Strong CRM and email marketing systems need clean data, clear fields, and consistent processes. Throughout my career, I have worked with a range of CRM and email marketing tools, helping teams organize contact data, improve follow-up, support campaigns, and prepare for better reporting.


      • CRM Strategy: Structure contacts, leads, forms, lists, and workflows around business goals.
      • Field Mapping: Standardize form fields and map them to CRM properties.
      • Email Marketing: Support segmentation, campaigns, workflows, and performance tracking.
      • Reporting: Identify the fields needed to track lead source, interest, campaign activity, and follow-up.
      • Workflow Support: Plan routing, notifications, task triggers, and consent tracking.

        Growth & Organizational Planning

        I work with leadership teams to improve operational planning, team coordination, and organizational structure during periods of growth and change.


        • Role & Workflow Planning: Define ownership, responsibilities, and team coordination 
        • Operational Strategy: Improve communication, alignment, and execution across teams 
        • AI-Assisted Documentation: Create structured planning materials, workflows, and operational docs 
        • Leadership Collaboration: Support planning discussions, priorities, and operational decision-making

          Internal Communications & Documentation

          I help organizations create clear internal communications, documentation, and training materials that keep teams aligned, improve consistency, and make information easy to understand.


          • Standard Operating Procedures (SOPs): Develop step-by-step guides, work instructions, and process documentation. 
          • Internal Communications: Create employee announcements, onboarding materials, newsletters, and communication plans. 
          • Training & Knowledge Management: Design user guides, training manuals, job aids, and documentation that support adoption and learning. 
          • AI-Assisted Documentation: Transform notes, meetings, and existing content into organized, professional documentation that teams can use every day.

            Event Strategy, Planning & Reporting

            Successful events require more than logistics. They connect people, strengthen brands, generate opportunities, and support business goals. I combine strategy, project management, marketing, and AI-powered planning to deliver organized, engaging events from concept through post-event reporting.


            • Event Strategy: Identify the right opportunities, define objectives, develop agendas, and align events with business goals. 
            • Planning & Execution: Coordinate timelines, vendors, speakers, logistics, budgets, and stakeholders to keep every detail on track. 
            • Marketing & Communications: Create presentations, promotional materials, signage, email campaigns, registration content, and attendee communications. 
            • Reporting & Insights: Measure registrations, engagement, leads, ROI, and post-event feedback to guide future decisions. 
            • AI-Enhanced Planning: Use AI to accelerate research, planning, content creation, scheduling, reporting, and event documentation while keeping people at the center of the experience.

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              dasha.randlett@gmail.com | 603-689-4513

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