People, Projects & Operations

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Create practical systems that improve visibility, organize work, and help teams execute more effectively.

• Project Management: Roadmaps, timelines, milestones, task tracking, and project coordination. 
• Operations & Process Design: Workflows, SOPs, process mapping, documentation, and continuous improvement. 
• Resource Planning: Team scheduling, staffing visibility, workload management, and capacity planning. 
• Business Systems: CRM implementation, operational reporting, dashboards, and cross-functional collaboration.

I work with leadership teams to improve operational planning, team coordination, and organizational structure during periods of growth and change.

• Role & Workflow Planning: Define ownership, responsibilities, and team coordination 
• Operational Strategy: Improve communication, alignment, and execution across teams 
• AI-Assisted Documentation: Create structured planning materials, workflows, and operational docs 
• Leadership Collaboration: Support planning discussions, priorities, and operational decision-making

I work with leadership teams to build KPI dashboards, reporting systems, pricing calculators, and operational visibility tools that improve decision-making and workflow coordination.

• KPI Dashboards & Reporting: Project tracking, staffing visibility, executive summaries, and operational reporting 
• Pricing Calculators & Business Tools: Custom spreadsheets, forecasting tools, budgeting models, and workflow trackers 
• Google Sheets & Automation: Automated reports, KPI summaries, alerts, and Apps Script workflows 
• Operational Analytics: Track overdue projects, workload distribution, staffing capacity, and key business metrics